Your trust matters to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when you use our website or engage our study-abroad counselling services.
Effective Date: April 2026
›Privacy Policy
Sukhada Global Education ("we", "us", "our") is committed to protecting the privacy of every student and family who visits our website or uses our study-abroad counselling and admission support services. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have over it.
1. Scope of This Policy
This Privacy Policy applies to all personal information collected through our website, phone and email communication, in-person or online counselling sessions, and any forms or documents submitted to us as part of your study-abroad application process. It applies to prospective students, enrolled students, and their parents or guardians who interact with Sukhada Global Education.
2. Information We Collect
Depending on the services you use, we may collect the following categories of information:
Personal Details
Name, date of birth, gender, nationality, and contact details such as phone number, email address, and postal address.
Academic Records
Educational qualifications, transcripts, mark sheets, standardized test scores, and other documents relevant to your application.
Identity & Travel Documents
Passport details, government-issued ID copies, and other documents required for visa and admission processing.
Financial Information
Details shared for education loan or scholarship guidance, and payment records for our own service fees.
Communication Records
Records of calls, emails, messages, and form submissions made through our website or with our counsellors.
Technical Data
IP address, browser type, device information, and browsing behaviour collected via cookies and analytics tools on our website.
We only collect information that is necessary to provide our counselling and admission support services, or that you voluntarily share with us.
3. How We Use Your Information
We use the information we collect to:
To provide university and country selection counselling tailored to your profile
To prepare, verify, and submit your application documents to universities and embassies
To assist with visa applications, apostille, attestation, and translation services
To communicate updates regarding your application, admission, or visa status
To process payments for our services and maintain accurate financial records
To send relevant information about scholarships, education loans, and pre-departure guidance
To improve our website, services, and counselling processes through analytics
To comply with legal, regulatory, or governmental requirements
We do not use your personal information for any purpose beyond what is necessary to deliver our services, unless you have given explicit consent.
4. Sharing Your Data
We do not sell, rent, or trade your personal information to any third party. We only share your information in the following limited circumstances, and only to the extent necessary:
Universities & Institutions
Your academic and identity documents are shared with the universities you choose to apply to, solely for admission processing.
Embassies & Consulates
Information required for your visa application is shared with the relevant embassy, consulate, or immigration authority.
Financial & Travel Partners
Where you opt for education loan, forex, or travel assistance, relevant details are shared with our banking, forex, or travel partners.
Service Providers
Third parties who support our operations, such as document translation or attestation agencies, on a need-to-know basis.
Legal & Regulatory Bodies
Where required by law, court order, or government directive.
5. Data Security
We take reasonable steps to protect your personal information, including:
Access to your personal data is restricted to authorised staff who need it to process your application
Documents and records are stored on secured systems with access controls
Physical copies of sensitive documents, where held, are kept in locked, access-restricted storage
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse
While we take data security seriously, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any data security concerns brought to our attention.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Academic and application-related documents may be retained for a reasonable period after your admission process concludes, in case they are needed for future reference, re-applications, or regulatory requirements. You may request deletion of your data at any time, subject to the exceptions outlined in this policy.
7. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent for further processing, subject to any ongoing legal or contractual obligations
Request deletion of your data once it is no longer required for the purpose it was collected, subject to record-keeping obligations to universities, embassies, or regulators
Raise a complaint with us regarding how your data has been handled
To exercise any of these rights, please contact us using the details at the bottom of this page. We will respond to your request within a reasonable timeframe.
8. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience:
Essential Cookies
Required for the website to function correctly, such as maintaining your session and form submissions.
Analytics Cookies
Help us understand how visitors use our website, so we can improve content and navigation.
Preference Cookies
Remember your settings and choices to personalise your browsing experience.
You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.
9. Children's Privacy
Our services are intended for individuals aged 18 and above, or for parents and guardians acting on behalf of a prospective student. Where a student is a minor, we require that a parent or guardian provide consent and oversee the submission of any personal information on the student's behalf.
10. Third-Party Links
Our website may contain links to third-party websites such as university portals, government scholarship platforms, or visa information pages. This Privacy Policy does not apply to those external sites, and we encourage you to review their respective privacy policies before sharing any personal information with them.
11. Changes to This Policy
Sukhada Global Education reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Changes will be published on this page with an updated effective date. Continued use of our website or services after any changes constitutes your acceptance of the revised policy.
We recommend checking this page periodically for updates.
12. Contact Us
Questions about your privacy?If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at 47, 1st Floor, 5th Main, 5th Cross Road, Saraswathipuram, Mysuru, Karnataka – 570009 · +91 8088028952 · info@sukhadaedu.com
By using this website or engaging our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Concerned About Your Data?
Reach out anytime to know exactly what information we hold and how it's being used.